by Kathy O'Brien | Jul 17, 2023 | Executive Body Language, Executive Communication
If you struggle to use eye contact effectively, you’re in good company. Some people feel direct eye contact is aggressive. You may have cultural associations that suggest one is not allowed to meet the eyes of a different gender or a more senior leader. Maybe you...
by Kathy O'Brien | Dec 6, 2022 | MainStage, Public Speaking
We all know preparation is key for a successful spotlight moment. Assemble great content, practice your delivery, and reap the benefits as you step onstage. But sometimes, we simply don’t prepare the way we should. We know what to do, but the pace of life saps...
by Kathy O'Brien | May 4, 2022 | Executive Communication, Virtual Executive Presence
You’ve done it all virtually by now: presented, persuaded, hired and possibly fired, cajoled, learned, inspired and complained. The one thing you’ve likely found most difficult is engaging. Virtual has a host of engagement saboteurs: lagging, background noise,...
by Kathy O'Brien | Sep 15, 2021 | Executive Communication, Listening
As it was an unplanned meeting, I introduced our topic in my opening line as I introduced myself to a business associate. Her immediate reaction was an emotional outburst. With a raised voice, rapid-fire words and angry energy, she made it clear I had offended...
by Kathy O'Brien | Jul 30, 2020 | Executive Communication, Virtual Executive Presence
Clients often ask what makes good social etiquette when attending online meetings. What are the parameters for courtesy and discourse, even when the conversations are difficult? Let these 10 simple tips guide you: It’s perfectly fine to wave “hello” when the session...
