by Kathy O'Brien | Apr 9, 2026 | AGM, Executive Communication, Executive Presence, Virtual Executive Presence
As you prepare for your virtual Annual General Meeting, ask yourself: What’s within my control and what’s beyond? Make the most of everything within your control by preparing well. For an eAGM, or any online shareholder meeting, these small steps can make a...
by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Listening
As it was an unplanned meeting, I introduced our topic in my opening line as I introduced myself to a business associate. Her immediate reaction was an emotional outburst. With a raised voice, rapid-fire words and angry energy, she made it clear I had offended...
by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Virtual Executive Presence
You’ve done it all virtually by now: presented, persuaded, hired and possibly fired, cajoled, learned, inspired and complained. The one thing you’ve likely found most difficult is engaging. Virtual has a host of engagement saboteurs: lagging, background noise,...
by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Vocal Skills
Vocal quality is a tremendous asset for a leader. When you project a strong voice, you sound competent, confident and compelling. You also sound like you have conviction in your statements. Since these are great qualities in a leader, it’s worth your while to pause...
by Kathy O'Brien | Apr 9, 2026 | Executive Body Language, Executive Communication, Executive Presence, Presentation Skills
We all know body language is a powerful tool for communicating. When you stand and present, you have many elements at your disposal – your posture, movement, gestures. But what about when you’re seated? People often ask how they can use deliberate body language while...
by Kathy O'Brien | Apr 9, 2026 | Executive Body Language, Executive Communication
If you struggle to use eye contact effectively, you’re in good company. Some people feel direct eye contact is aggressive. You may have cultural associations that suggest one is not allowed to meet the eyes of a different gender or a more senior leader. Maybe you...