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Risk Management in the Virtual AGM

by Kathy O'Brien | Apr 9, 2026 | AGM, Executive Communication, Executive Presence, Virtual Executive Presence

  As you prepare for your virtual Annual General Meeting, ask yourself: What’s within my control and what’s beyond? Make the most of everything within your control by preparing well. For an eAGM, or any online shareholder meeting, these small steps can make a...

Can Listening Repair Rapport?

by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Listening

  As it was an unplanned meeting, I introduced our topic in my opening line as I introduced myself to a business associate. Her immediate reaction was an emotional outburst. With a raised voice, rapid-fire words and angry energy, she made it clear I had offended...

Can You Really Be Engaging on Zoom?

by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Virtual Executive Presence

You’ve done it all virtually by now: presented, persuaded, hired and possibly fired, cajoled, learned, inspired and complained.   The one thing you’ve likely found most difficult is engaging. Virtual has a host of engagement saboteurs: lagging, background noise,...

Is Your Voice Serving You?

by Kathy O'Brien | Apr 9, 2026 | Executive Communication, Vocal Skills

Vocal quality is a tremendous asset for a leader. When you project a strong voice, you sound competent, confident and compelling. You also sound like you have conviction in your statements. Since these are great qualities in a leader, it’s worth your while to pause...

How to Use Executive Body Language While Seated

by Kathy O'Brien | Apr 9, 2026 | Executive Body Language, Executive Communication, Executive Presence, Presentation Skills

We all know body language is a powerful tool for communicating. When you stand and present, you have many elements at your disposal – your posture, movement, gestures. But what about when you’re seated? People often ask how they can use deliberate body language while...

Mastering the 80/20 Rule of Eye Contact

by Kathy O'Brien | Apr 9, 2026 | Executive Body Language, Executive Communication

If you struggle to use eye contact effectively, you’re in good company. Some people feel direct eye contact is aggressive. You may have cultural associations that suggest one is not allowed to meet the eyes of a different gender or a more senior leader. Maybe you...
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