Are You a Bad Listener?

How do I know if I’m a terrible listener? And if I am a bad listener, how can I change it?     Sincere thanks to my colleague who hit me with these two difficult questions recently. I was preparing a presentation and looking forward to sharing our model for...

Practical Steps to Become A Better Listener

  You’ve been brave enough to observe yourself, or maybe even ask a friend for some honest feedback about your listening skills. You’ve identified yourself as a bad listener. Now, how can you change your ways?   The first thing you must do is clarify your...